Frequently Asked Questions
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🧱 Product & Material
What is a non-combustible mantel?
Our high-definition Burncrete is a patented non-combustible casting formulation, that authentically replicates the rich wood grain and character details of antique wood. Each Lexington Hearth mantel is meticulously hand-painted, by talented coloring artists, to capture the natural weathered character and color nuances acquired with long-term exposure to the elements over the years. The result is the realistic look of an antique mantel suitable for fireplace designs requiring non-combustible materials. This makes it safer and more code-compliant than wood in many installations.
Why choose a non-combustible mantel over a wood mantel?
Fire safety: No risk of ignition from heat.
Code compliance: Often required when clearances to the firebox are too tight for wood.
Durability: Resistant to warping, cracking, or discoloration from heat.
Design flexibility: Molded options can mimic stone, woodgrain, or concrete.
Is your mantel certified or tested to meet safety standards?
Yes, our mantels are certified to meet non-combustibility and thermal performance standards.
🧯 Safety & Code Compliance
Can I install a non-combustible mantel closer to the fireplace opening?
Yes. Unlike wood mantels, non-combustible versions can often be installed with minimal clearance depending on your jurisdiction.
Can I mount Burncrete, non-combustible mantels above any type of fireplace?
Yes, our Burncrete, non-combustible mantels can be placed above any gas, electric, or even wood-burning fireplaces. Make sure when mounting your mantel, you meet clearances to combustibles.
🛠 Installation & Mounting
How are non-combustible mantels installed?
A step-by-step instructional pamphlet is available on our website under downloadable material. This pamphlet includes details on what comes in the box, our mounting instructions, installation notes, and diagrams! Step by step instructions as well as an instructional video can be found on our website.
What is included in the box once my non-combustible mantel shelf arrives?
Each Lexington Hearth mantel shelf includes:
One Lexington Hearth Mantel
One 3” x 2” Mounting Bracket
Three 2 1/4” self-drilling screws for mantel
Eight 2 1/2” sharp point screws for mounting bracket
One touchup kit
How do I make repairs to my Lexington Hearth mantel shelf if necessary?
Using the repair kit that was included in the shipping box, fill in any screw heads, chips, or voids with putty. Color patch the areas filled with putty by using the touch up kit paint.
🎨 Appearance & Customization
Will it look like real wood or stone?
Absolutely. Our mantels are molded and finished to replicate woodgrain, concrete, or natural stone textures with incredible realism.
Are custom sizes available?
Custom lengths can be made from our standard products. Custom sizes are available between 36" and 72".
24" mantel extensions and 12" corner mantels can be used to extend the length of 60" and 72" standard mantels. Decorative metal brackets are used to hide the seam. Brackets are sold separately in a quantity of 2 per set.
Can you make other colors?
Custom colors are available on all our products. We'll need a photo or sample of the color you want to match, then our color team will mix up a special color just for you.
What kind of items can be placed on the mantel?
The limit is your imagination! Our mantels are the perfect for various décor, picture frames or trinkets. If you choose to hang anything from the mantel (such as garland around the holiday season), make sure it is high enough up to meet clearances to combustibles from your fireplace.
How do I clean my Lexington Hearth mantel shelf?
With a clean microfiber cloth and an all-purpose household cleaner, simply clean as normal! Never scrub or use abrasive items to clean your mantel shelf! Our patented Burncrete casting formula allows for the beauty of live edge timber without the fear of splinters!
📦 Ordering & Delivery
Where can I buy a Lexington Hearth Mantel?
By using our dealer locator, you can find the nearest dealer to you by zip code.
Are these mantels made to order?
“Best Seller” products are kept in inventory and usually ship out in 1-2 days. Everything else is made-to-order and will ship out within 3-5 days.
Is shipping included, and how is it packaged?
All Lexington Hearth mantels are shipped by freight to the dealer you purchased from. For an additional fee, dealers may request shipping the mantel directly to the installation address.
🛡 Warranty & Support
Do your mantels come with a warranty?
Warranty information can be found on our Warranty/Disclaimer page.
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🔍 Product Overview
What is a non-combustible mantel surround?
A non-combustible surround is a fire-rated architectural frame designed to enclose your fireplace with a shelf, header, and legs. Made from our high-definition burncrete- a patented non-combustible casting formulation, that authentically replicates the rich wood grain and character details of antique wood.
Why choose a non-combustible surround over wood?
✅ Code-compliant in tighter installations
✅ Safe for all fuel types (gas, electric, wood-burning)
✅ Durable under heat exposure
✅ Versatile designs: modern, rustic, or classic
🧯 Safety & Code Compliance
Do I need a non-combustible surround for my fireplace?
You may—especially for wood-burning or high-output gas fireplaces. Local codes and manufacturers often require minimum clearances between combustible materials and the firebox. A non-combustible surround allows for closer installation and peace of mind.
Are these surrounds certified or tested?
Yes. All materials are certified to meet non-combustibility standards for residential fireplace applications.
📏 Fit & Customization
How do I know which size surround to order?
Measure the:
Firebox opening
Available wall height and width
Hearth (if present)
Each product page includes a spec sheet with clear dimension requirements.
Do you offer custom sizing?
Yes—most surrounds can be made to fit your firebox or wall. Contact us for a design consultation.
🛠 Installation
How do I install my mantel surround?
A step-by-step instructional pamphlet is available on our website under downloadable material. This pamphlet includes details on what comes in the box, our mounting instructions, installation notes, and diagrams!
📦 Shipping & Warranty
How are Lexington Hearth surrounds shipped?
All Lexington Hearth mantels are shipped by freight to the dealer you purchased from. For an additional fee, dealers may request shipping the mantel directly to the installation address.
Do you offer a warranty?
Warranty information can be found on our Warranty/Disclaimer page.
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🔍 Product Overview
What is a wood mantel?
A wood mantel is a decorative and functional frame installed around a fireplace. Whether it’s a floating shelf or a full surround with legs and trim, it adds warmth, style, and storage to your hearth area.
What wood types do you offer?
Reclaimed Wood – Authentic, weathered charm
📏 Size & Fit
How do I choose the right mantel size?
Measure:
The width of your firebox
The available wall space above
Desired mantel projection from the wall
Most mantels extend 3–6 inches beyond each side of the firebox and are installed 54–60 inches from the floor.
Can I cut or trim the mantel?
Yes, many wood mantels can be trimmed on-site. Be cautious not to violate structural integrity or code-required clearances.
🧯 Fire Safety
Is a wood mantel safe over a fireplace?
Yes, when installed properly. Wood is combustible, so you must observe the minimum clearance specified by:
Your fireplace manufacturer
Local building codes
Typically, a 12-inch vertical clearance is recommended.
Can I use a wood mantel with gas or wood-burning fireplaces?
Yes—as long as the clearance guidelines are followed.
🛠 Installation Details
How do I install my mantel shelf?
A step-by-step instructional pamphlet is available on our website under downloadable material. This pamphlet includes details on what comes in the box, our mounting instructions, installation notes, and diagrams!
🎨 Finish & Customization
Can I customize the mantel?
Yes! Options may include:
Length or projection changes
Custom finishes
🚚 Delivery & Returns
How are Lexington Hearth mantels shipped?
All Lexington Hearth mantels are shipped by freight to the dealer you purchased from. For an additional fee, dealers may request shipping the mantel directly to the installation address.
🛡 Warranty & Support
Warranty information can be found on our Warranty/Disclaimer page.
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🔍 Product Overview
What is a fireplace cabinet?
A fireplace cabinet is a self-contained surround that houses an electric or gas fireplace insert. It combines aesthetic appeal with practical features like shelving, media storage, and a mantel, offering a fast and stylish way to upgrade your room—no permanent construction required.
What are your cabinets made from?
Our cabinets are crafted from high-quality engineered wood (MDF or plywood core) and finished with heat-resistant laminates or stains. Select models include non-combustible inserts or stone-look panels for added safety and style.
📏 Sizing & Compatibility
How do I know which cabinet fits my fireplace insert?
Check the insert’s width, height, and depth against the cabinet’s opening dimensions. Our online product listings include detailed spec sheets and cutout dimensions.
Will this cabinet work with my existing fireplace?
These cabinets are designed primarily for electric or direct-vent gas inserts. They are not suitable for traditional wood-burning fireplaces unless retrofitted by a licensed contractor.
🧯 Safety & Code Questions
Are your cabinets safe to use with electric fireplaces?
Yes—our cabinets are designed with proper ventilation cutouts where needed.
Can this cabinet be used with a gas fireplace?
Yes, provided your gas unit is direct-vent, self-contained, and approved for cabinet use. Always consult a licensed installer to ensure code compliance.
Is this cabinet fire-rated or non-combustible?
The cabinet itself is not fire-rated.
🛠 Installation & Setup
How do I install my cabinet?
A step-by-step instructional pamphlet is available on our website under downloadable material. This pamphlet includes details on what comes in the box, our mounting instructions, installation notes, and diagrams!
🚚 Shipping & Returns
How is my fireplace cabinet shipped?
All Lexington Hearth cabinets are shipped by freight to the dealer you purchased from. For an additional fee, dealers may request shipping the cabinet directly to the installation address.